BIG Heart Candies
BIG Heart Candies
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Fuel for the nerves when overtime hits.
Every BIG fan knows the feeling: when the boys go into overtime on the server, the tension goes through the roof. Our BIG Heart Mint Candies are the perfect companion for exactly those nail-biting moments.
The flat, heart-shaped plastic tin fits in any pocket and delivers the fresh kick you need when the match heats up again.
Important note: This is a food product (confectionery) for refreshment only and not a medical product.
Product details:
- Dimensions: 7.2 cm x 6.5 cm x 0.7 cm
- Color: transparent-red
- Material (tin): Plastic (Polypropylene)
- 7 g sugar-free peppermint
- Total weight: 19 g
Mandatory information under EU Food Information Regulation (FIC):
Food designation: Sugar-free peppermint lozenges with sweeteners.
Ingredients: Sweeteners (Sorbitol), anti-caking agent (Magnesium salts of fatty acids), peppermint oil, menthol, sweeteners (Sucralose, Acesulfam K).
Important warning: May have a laxative effect if consumed excessively.
| Average nutritional values | per 100g |
|---|---|
| Energy | 980 kJ / 392 kcal |
| Fat | 1.43 g |
| - of which saturated fatty acids | 1.14 g |
| Carbohydrates | 98.0 g |
| - of which sugar | 0.0 g |
| - of which polyols | 98.0 g |
| Protein | 0.0 g |
| Salt | 0.01 g |
Net quantity: 7g
Storage instructions: Store in a dry place and protect from heat.
Shelf life: Best before: See imprint on the back of the packaging.
Product Information
No details available.
Last updated: 22 January, 2026
1. Shipping Provider
We ship our products using DHL. All shipments are insured.
2. Shipping Costs and Delivery Times
Shipping costs and estimated delivery times depend on the destination country. All prices include statutory VAT where applicable.
- Germany
Shipping costs: €4.99
Estimated delivery time: 3–5 business days - European Union (excluding Switzerland and the United Kingdom)
Shipping costs: €13.99
Estimated delivery time: 3–8 business days - Worldwide
Shipping costs: €29.99
Estimated delivery time: 6–12 business days - Switzerland and United Kingdom
Shipping costs: €29.99
Estimated delivery time: 6–12 business days
3. Free Shipping (Germany)
For orders with a total value of €100.00 or more, we offer free shipping within Germany.
4. Delivery Times
The delivery times stated above are estimates and refer to business days (Monday to Friday, excluding public holidays). Delays may occur due to high order volumes, customs processing, or circumstances beyond our control.
5. Customs Duties and Import Taxes
For deliveries outside the European Union, additional customs duties, taxes, or fees may apply. These costs are borne by the customer and are not included in the product price or shipping costs.
6. Transfer of Risk
For consumer purchases, the risk of accidental loss or deterioration of the goods passes to you only upon delivery of the goods.
7. Contact
If you have any questions regarding shipping, please contact us at ticket@bigclan.gg.
Last updated: 22 January, 2026
This policy explains (A) your statutory right of withdrawal under EU/German consumer law and (B) our voluntary return policy. Statutory rights always apply and are not limited by our voluntary policy.
A. Statutory Right of Withdrawal (EU / EEA Consumers)
If you are a consumer within the meaning of §13 BGB and your delivery address is within the European Union or EEA, you have the statutory right to withdraw from this contract within 14 days without giving any reason, unless a legal exception applies.
1. Withdrawal period
The withdrawal period is 14 days from the day on which you, or a third party designated by you (who is not the carrier), take physical possession of the goods.
2. How to exercise the right of withdrawal
To exercise your right of withdrawal, you must inform us (Bigleet GmbH) of your decision to withdraw from this contract by an unequivocal statement (for example by email or post).
Contact for withdrawals:
Bigleet GmbH
Wilhelm-von-Siemens-Straße 23e
12277 Berlin
Germany
Email: ticket@bigclan.gg
3. Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day on which we receive your withdrawal notice. We may withhold reimbursement until we have received the goods back or you have provided proof of return.
4. Return of goods
You must return the goods without undue delay and in any event no later than 14 days from the day on which you notified us of your withdrawal.
5. Exclusion of the right of withdrawal for customized products
The statutory right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer’s specifications or clearly personalized, in accordance with §312g(2) No. 1 BGB.
This includes, in particular, products that are customized, personalized, or manufactured individually based on your selection, configuration, or design request.
Such customized products are therefore non-refundable and non-returnable, unless the product is defective or incorrectly produced.
6. Diminished value
For non-customized products, you are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
B. Voluntary Return Policy (Additional to Statutory Rights)
In addition to your statutory rights, we offer a voluntary return option for non-customized products within 30 days of delivery. This voluntary policy does not apply to customized or personalized products.
1. Eligibility for voluntary returns
To be eligible for a voluntary return, the item must be unused, unworn, with tags attached, and in its original packaging. Proof of purchase is required.
2. Exclusion of customized products from voluntary returns
Customized or personalized products are excluded from voluntary returns and refunds.
3. Defective or incorrect customized products
This exclusion does not affect your statutory warranty rights. If a customized product is defective or does not match the agreed specifications, please contact us immediately so that we can remedy the issue.
4. Refunds
Refunds for eligible returns are issued to the original payment method. For statutory withdrawals, refunds are processed in accordance with legal requirements. For voluntary returns, refunds are processed after inspection of the returned goods.
Contact
If you have questions about withdrawals, returns, or customized products, contact us at ticket@bigclan.gg.